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Flash Player

Problems having our training working correctly? Follow the directions below…

In a hurry? Switch to Internet Explorer or Edge and log back in. This resolves most training issues. Otherwise try the following…



Start here…

  • Common Issue – Your Adobe Flash player is out of date. 

FIX: Check and update your Flash player here:

If it says you need to update your Flash, you should do so. Do the update, close your browser, log back in and see if that resolves your issue.

  • Common Issue – Google Chrome – Flash player is not enabled 

FIX: Copy and paste (or click) this link into your browser address bar: chrome://settings/content/flash . Ensure “Allow sites to run Flash” option is enabled. Retry the training.

FIX: If the above Chrome link didn’t work, you have and older version of Chrome follow the directions below.


Allow Flash in Google Chrome:
























































Close Chrome, re-open and log back in.