Problems having our training working correctly? Follow the directions below…
In a hurry? Switch to Internet Explorer or Edge and log back in. This resolves most training issues. Otherwise try the following…
- Common Issue – Your Adobe Flash player is out of date.
FIX: Check and update your Flash player here: http://flashbuilder.eu/flash-player-version.html
If it says you need to update your Flash, you should do so. Do the update, close your browser, log back in and see if that resolves your issue.
- Common Issue – Google Chrome – Flash player is not enabled
FIX: Copy and paste (or click) this link into your browser address bar: chrome://settings/content/flash . Ensure “Allow sites to run Flash” option is enabled. Retry the training.
FIX: If the above Chrome link didn’t work, you have and older version of Chrome follow the directions below.
Allow Flash in Google Chrome:
Close Chrome, re-open and log back in.